Shipping Policy

HOW LONG AFTER ORDERING IS MY ORDER SHIPPED?

Metal Sign Orders: 

PRODUCTION TIME:  3 to 5 business days.

STANDARD SHIPPING TIME:  4 to 7 days

I DIDN'T RECEIVE MY ORDER

Please email us: contact @ makeitpersonal123.com, quoting your order number from the confirmation email/SMS message. We'll help track down your order.

 

CANCELLATION & EXCHANGES

CAN I CANCEL OR CHANGE MY ORDER?

We try to start production of all orders as soon as possible. Depending on when your order was placed, cancellation may be possible if production has not yet begun.

All Metal Art items are final sale due to its a custom made product and our warehouse won't be able to resell the item to other customers.

Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.

MY ITEM IS DAMAGED/INCORRECT, WHAT DO I DO?

Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.

We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from support first.